Terms of sale are agreed by our company with our partners (banks or lease companies) and cannot be negotiated. The terms were set in the task book of the public auction organized by our partners that granted us the right to become official sellers of their fleet.
Our company offers vehicles for sale at fixed prices.
The sale procedure was established in contractual terms with our partners and is presented in the following way:
The potential customer will choose a vehicle listed on our website as available for sale.
The customer can initiate the purchase by sending us an email. If the customer has any other questions regarding the vehicle or the transaction he shall use the “Contact Us” feature.
When the customer decides to make the purchase he has to complete all the contractual steps of the process. Our sale procedure is in line with European Union standards for online vehicle sales.
After the customer completes all the steps of the process he will receive by e-mail the Invoice for the vehicle, signed and stamped by our company. The Invoice will contain a clear identification of the vehicle, the customer’s data, delivery address, bank details of our company and the total price to be paid.
The payment must be submitted and confirmed within 24 hours from the moment the customer received the invoice.
To confirm the payment, the customer must send back a copy of the bank receipt with transfer information clearly visible.
Upon delivery of the vehicle, both keys and all necessary documents, the customer must sign a standard vehicle acceptance document to complete the sale procedure.
If, for objective reasons, such as that the received vehicle does not match the vehicle described on our website, the customer can refuse the vehicle by signing a contract of refusal called “Vehicle Return”.
To refuse the vehicle, the customer must complete in the “Vehicle Return” contract, at the entry mentions, the exact reasons that led to the refusal of the vehicle. After the “Vehicle Return” contract is completed and signed by the customer, our agent will send it to our sales manager to approve the refund to the customer.
This case of refusal of the vehicle is presented in the contract as an insurance that the customer will receive exactly the vehicle that he has chosen and paid for.
In our company history, we have never had a case of vehicle refusal. All vehicles are carefully checked by our company technical experts and the information posted on the website is consistent and 100% accurate.
All the transactions of our company are conducted in a professional manner and in accordance with European Union regulations for the online vehicle sales.
By quality of services and a vast experience in the European Union market of used vehicles, we guarantee to all our customers that they will be 100% satisfied with the purchase.